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Solar Whiz & Sub Floor Ventilation – Warranty Terms & Conditions

The warranties for Solar Whiz and Sub Floor Ventilation products are as follows:

  • PV Panels – 10-year warranty
  • All other components – 2-year warranty.

If you have any questions regarding your product or warranty, please get in touch with us:

Free Call: 1300 959 517

Email: ges@ges.com.au

Global Eco Solutions (GES) and Solar Whiz are interchangeably used in reference to the same product and wholesaler.

To understand your rights with warranties under Australian Consumer Law (ACL), please visit the ACCC’s Warranties page.

PART A

Warranty Inclusions

PART C

Dealer/Installer Information

Dealers are responsible for addressing warranty-related issues on behalf of customers they have supplied to and/or installed for, including:
  1. identifying the problem to GES’s satisfaction,
  2. determining whether a repair or a replacement is required,
  3. submitting a warranty claim on behalf of the customer,
  4. organising the necessary services to replace or repair the product, and
  5. returning the faulty item to GES.

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